Free delivery
No delivery charge on any Stow & Settle product.
Handled with care
Free two-person delivery, to your room
Every Stow & Settle product includes free two-person delivery to your room of choice. Your furniture is made and delivered in approximately 3–4 weeks.
Freeon every product
Two-person service
Two trained delivery professionals handle your furniture.
Placed in your room
Your furniture is carried to your chosen room—not left at the door.
From order to room
Made, arranged and delivered with care
From placing your order to positioning the furniture in your chosen room, we keep the process straightforward.
- 01
Your order is made
We prepare your furniture to order. The expected lead time for all products is 3–4 weeks.
- 02
Delivery is arranged
When your order is ready, delivery is coordinated with our specialist partner, AIT Home Delivery.
- 03
Your time window
You receive delivery communications and a confirmed delivery window, followed by a pre-arrival call from the team.
- 04
Delivered to your room
Two people carry your order into the room you have chosen and place it where you want it.
Our delivery partner
AIT Home Delivery
We use AIT Home Delivery, a specialist two-person home-delivery provider. Their trained teams are experienced in carrying furniture safely into customers’ homes and placing it in the room of choice.
Room of choiceFurniture carried and placed in your chosen room.
Delivery updatesClear communications before your delivery arrives.
Pre-arrival callThe delivery team calls before reaching your property.
UnpackingItems unpacked and packaging removed as part of the service.
Before we arrive
Help us deliver smoothly
1
Check the routeMeasure doorways, hallways, staircases and tight turns between the entrance and chosen room.
2
Clear the spaceRemove fragile items and make sure the route and final position are ready.
3
Tell us about accessLet us know about parking restrictions, stairs, lifts, narrow roads or unusual access before delivery.
4
Be availableEnsure an adult is present to receive the furniture and confirm its position.
Useful information
Delivery questions
How long will my order take?
All products are expected to be made and delivered within approximately 3–4 weeks. We will contact you if anything changes.
Is delivery really free?
Yes. Free two-person delivery to your room of choice is included with every Stow & Settle product.
Will the team carry my furniture upstairs?
The room-of-choice service can include upper floors where access is safe and suitable. Please tell us about stairs, lifts, narrow turns or restricted access before delivery.
What if my furniture will not fit?
You are responsible for checking the full access route. Contact us before ordering if you are unsure; measurements and photographs will help us assess the route.
Can I change my delivery date?
Please use the delivery contact details provided when your date is arranged. Changes may be subject to availability and should be requested as early as possible.
Need to discuss access?
Tell us before you order
If you are unsure whether your furniture will fit through the delivery route, contact us with measurements and photographs. We will help you review the access before manufacture begins.